Order Cancellation Policy
Effective Date: 6/11/2025
At Dispatchersnest, we understand that plans change. If you need to cancel an order, we’re here to help—provided your request meets the conditions outlined below.
1. Cancellation Window
-
Orders can be canceled free of charge within 12 hours of being placed, provided the item has not yet shipped.
-
Once an order has been processed and shipped, it can no longer be canceled, but may be eligible for return under our Return & Exchange Policy.
2. How to Request a Cancellation
To request a cancellation, please contact us as soon as possible:
📧 Email: support@dispatchersnest.com
📞 Phone: +17247698175
Please include the following details:
-
Your full name
-
Order number
-
Reason for cancellation
We’ll confirm your cancellation status via email within 1 business day.
3. Orders That Cannot Be Canceled
We are unable to cancel orders that:
-
Have already been shipped or delivered
-
Were custom or special-order items
-
Were marked as Final Sale or Non-Cancelable
If your order has already shipped, you may still be eligible for a return or exchange. Please refer to our Return & Exchange Policy.
4. Refunds for Canceled Orders
If your cancellation request is approved:
-
A full refund will be issued to your original payment method
-
Refunds typically appear within 5–7 business days, depending on your bank or card issuer
5. Contact Us
For any questions about order cancellations, please contact:
📧 Email: support@dispatchersnest.com
📞 Phone: +17247698175
📍 Business Address: 9878 W Belleview Ave STE 3031 Denver CO 80123
Dispatchersnest is committed to offering transparent and fair cancellation policies to ensure a smooth shopping experience for every customer.